The wait event is a special type of workflow action that allows you to pause the contact at a specific step in your workflow until some desired condition is met. The wait event can be used when you want to wait for a tag, an appointment, a specific time or event, a contact reply, etc.
In this article, we will cover the wait action in workflows
Time-Based Wait Events
CRM Events
FAQ
How to set up a Wait for Contact Reply wait step
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